Scheduling & Planning Engineer

JOB PURPOSE:

The Scheduling & Planning Engineer is responsible for developing efficient train and workforce schedules that meet operational, contractual, and maintenance requirements. The role ensures optimal resource utilization and daily coordination with department managers to support smooth LRT operations.

RESPONSIBILITIES/DUTIES

Transportation Planning and Design

• Develop the transportation plan for the LRT system in alignment with contractual obligations, passenger demand, legal requirements, and operational constraints using specialized scheduling software.
• Ensure train schedules are designed with consideration of:

o The service contract with NAT (National Authority for Tunnels).

o Interface plan with CAC regarding rolling stock availability.

o Passenger demand and ridership patterns.

o Planned non-operational periods for maintenance activities.

Resource Optimization

• Plan and optimize the LRT driver shift schedules while ensuring compliance with labor laws and internal company regulations.
• Balance operational efficiency with employee well-being through effective allocation of human resources.

Workforce Scheduling and Coordination

• Create and maintain shift schedules for whole LRT staff (Operations, Customer Services and Maintenance).
• Coordinate closely with department managers to ensure alignment between workforce planning and operational needs on a daily basis.

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

QUALIFICATIONS:

• Bachelor’s degree in engineering, preferably in Mechanical, Electrical, Electronics, Computer Science, or Communication Engineering.
• Proficient in English, both written and spoken.

KNOWLEDGE:

• Strong ability to define medium- and long-term operational strategies for railway lines.
• Skilled in drafting operational rules, procedures, and training documentation.
• Advanced proficiency in Microsoft Office applications, especially Microsoft Excel.

EXPERIENCE:

• 3 - 5 years of professional experience, preferably within the railway industry.

DESIRED BEHAVIORS & EXPERIENCES

• Attention to Detail: Ensures accuracy in scheduling, identifying and correcting inconsistencies to maintain service reliability and operational efficiency.
• Analytical Thinking: Applies logic and data-driven analysis to optimize schedules and resource allocation under various operational constraints.
• Proactive Problem Solving: Anticipates potential conflicts or disruptions in planning and takes timely action to mitigate their impact.
• Clear Communication: Communicates effectively with operations teams to ensure alignment and clarity in schedules.
• Adaptability: Adjusts quickly to changes in demand, resources, or priorities while maintaining high-quality outputs under pressure.
• Team Collaboration: Works closely with cross-functional teams to support operational goals and maintain a coordinated approach to planning.
• Ownership and Accountability: Takes responsibility for the accuracy and effectiveness of plans and schedules, following through to resolve any planning issues.
• Time Management: Manages multiple tasks and deadlines efficiently, ensuring timely delivery of daily and long-term scheduling requirements.