Company Description
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.
Job Description
- Oversee the daily operations of the housekeeping department, ensuring adherence to Hotel’s high standards of cleanliness.
- Develop and implement efficient cleaning procedures, schedules, and checklists to maintain the hotel's pristine condition.
- Recruit, train, and supervise a team of housekeeping staff, fostering a positive and productive work environment.
- Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards.
- Manage inventory and ordering of cleaning supplies, linens, and amenities.
- Collaborate with other departments to address guest needs and special requests promptly.
- Monitor and control departmental expenses while maximizing efficiency and productivity.
Qualifications
- Proven experience in a leadership role within the housekeeping department.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Ability to handle and resolve guest concerns and complaints effectively.
- Familiarity with hotel property management systems.
- Flexibility to work weekends, holidays, and evenings as needed.
- Ability to communicate clearly and efficiently in English, both verbal and written.
- Professional and well-groomed
- To be detail-oriented
Additional Information
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times