We’re Hiring: Medical Call Center Specialist
Location: Cairo -- Maadi -- On-site
Employment Type: Full-time / Shift-based
Salary: Competitive + Monthly Incentives
Are you passionate about healthcare and customer service?
Do you want to make a real difference in people’s lives while working in a professional and dynamic environment?
Join one of the fastest-growing healthcare companies in Egypt!
Key Responsibilities:
- Handle incoming calls from patients with empathy and professionalism.
- Schedule appointments and coordinate with clinics and medical departments.
- Accurately document patient information in the system.
- Follow up on cases and ensure a high level of patient satisfaction.
Requirements:
- Bachelor’s degree in Medicine, Pharmacy, Nursing, Science, or a related field.
- Previous experience in call centers or the medical field is a plus.
- Excellent communication skills in Arabic (English is a strong advantage).
- Strong attention to detail, time management, and interpersonal skills.
- Ability to work flexible shifts, including weekends if needed.
What We Offer:
- Attractive salary package with performance-based incentives.
- Supportive and friendly work environment.
- Professional training and continuous development opportunities.
- Medical and social insurance.
- Travel allowance for night shifts
- Career growth in a rapidly expanding company.
How to Apply:
Think you’re the right fit?
Apply now through Indeed or send your updated CV to:
[Meran.hazem@handsofhopeny.com]
Start your journey with us. Your future in healthcare begins here.
Job Type: Full-time
Pay: E£13,000.00 - E£16,000.00 per month
Experience:
- customer service: 1 year (Preferred)
Language:
- fluent english (Preferred)