Digital Wellness Support Coordinator (Remote, Flexible Hours)

Help patients start their wellness journey—all from your laptop.

We’re hiring a Digital Wellness Support Coordinator to be the first point of contact for potential patients reaching out via SMS. You’ll also provide occasional phone support and serve as a knowledgeable, compassionate guide to help clients access the care they need.

This flexible, part-time role is ideal for someone seeking supplemental income with the freedom to respond on their own schedule—while still being responsive and engaged during core hours.

Your Day-to-Day Responsibilities:

• Quickly reply to inbound text inquiries with professionalism and warmth
• Ask thoughtful questions to uncover client needs and goals
• Schedule calls via tools like Calendly when deeper conversations are needed
• Input and update client data in our CRM and scheduling platforms
• Build rapport with new leads and foster trust over time
• Send helpful, friendly follow-ups as needed
  
  

You’re a Great Fit If You:

• Learn digital tools quickly and enjoy working with online platforms
• Communicate clearly through text and voice
• Are reliable, detail-oriented, and organized
• Can stay lightly “on call” and respond during East Coast daytime hours
• Have an interest in telehealth, wellness, or patient advocacy
• Enjoy meaningful interactions and are naturally empathetic
  
  

Perks & Benefits:

• Remote and part-time with flexible scheduling
• Competitive pay structure
• Training on industry-leading platforms
• Mission-driven work that genuinely helps people
• A caring, curious, and collaborative team environment