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جنوب سيناء

Employee Relations Specialist

Vodafone
Giza, الجيزة
منذ 3 أسابيع
Giza, Egypt

Job description
Requisition ID
264829
Date posted
07/29/2025
Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Profile
  • Visit & deals with labor & social insurance officials regarding any legal issues or requirements in a timely manner.
    • Maintains good relationship with labor & social insurance offices
    • Keeps Vodafone’s side clear from any labor related legal obligations or accountabilities.
    • Ensures that all social insurance forms are signed and delivered to social insurance offices on time.
    • Handles and follows-up on social insurance issues related to Vodafone employees.
    • Provides assistance and guidance to all Vodafone staff facing any personal issues with the social insurance authority.
    • Issues monthly Payments i.e. social insurance, health insurance & labor office emergency fund checks.
    • Responds to Vodafone employees' requests such as national ID forms approvals , job title modifications and annual leave entitlements.
    • Handles any alimonies or court inquiries concerning Vodafone employees.
    • Handles unpaid vacations procedures and ensures that all required documents are signed and submitted to the social insurance office on time.
    • Holds meetings with labor, social insurance & ministry of defense inspectors and ensures all visit arrangements are executed properly.
    • Provides qualitative Employee Relations services to Vodafone employees at all levels by responding to Vodafone employees' requests and providing assistance and guidance.
  • Strong customer focus and employee experience perspective, as well as external best practice and best practice understanding.
    • Strict adherence to the requirements of confidentiality, discretion, and integrity.
    • Good Analytics, problem solving and decision-making skills combined with influencing and negotiation skills.
    • Minimum 3 years’ experience & social insurance experience will be a plus.
Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Insights from previous hires
Top skills
Customer Service /Resolution
Previously worked as
1. Senior Customer Service Representative
2. Human Resources Business Partner
3. Customer Service Specialist
4. Customer Service Representative
5. Senior Human Resources Business Partner
تقديم
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