About Breadfast Pay:
Breadfast Pay LLC, the Fintech arm of & sister company of Breadfast LLC, which operates online grocery business since 2017 and a leading Q-commerce player based out of Cairo backed and trusted by the world’s largest incubation and investment institutions: Y combinator and 500 startups.
Breadfast Pay LLC was founded in 2022 on dedication, integrity, inclusiveness, and respect. We believe that creating a work environment where we learn from each other, provide honest feedback, and empower each other to take initiative is essential to a healthy, positive, and open culture. We’re always looking for creative and hardworking team players who thrive in a fast and exciting work environment.
The Fintech Operations Specialist will be responsible for supporting and executing the day-to-day operations related to Breadfast Pay fintech services. The role involves handling KYC documentation, following up with shops/branches, processing daily requests, and ensuring smooth back-office operations while aligning with compliance standards.
You will be responsible for:
- Handle the day-to-day operations of the Fintech services in an efficient and smooth way.
- Handle to receive documentation from different entities as per the agreed standards.
- Support and proceed Daily requests received from different channels like the CX.
- Handle Daily Fintech product maintenance activities (Replacement, blocking, closing, change status, change Address, .........etc.)
- Review and validate KYC documents from branches according to defined checklists.
- Follow up with branches or internal teams to complete missing or incorrect documentation.
- Support in compiling daily and weekly KYC and activation reports.
- Archive documents and ensure proper filing for audit and compliance reference.
- Log and report any customer complaints to the concerned department.
- Handle to receive documentation from different entities as per the agreed standards.
You are ideal Candidate if you have:
- Bachelor’s degree (or equivalent) in operations management, business administration, or related field.
- 1--3 Years of experience in back-end office operations/branches for Fintech/financial products
- Strong organizational and follow-up skills.
- Good command of Microsoft Excel and reporting tools.
- Ability to work under supervision and handle multiple tasks in a structured way.
- Detail-oriented with a commitment to accuracy and compliance.
