About Taager
Taager is the first B2B startup specialized in supporting social sellers. We are democratizing the social e-commerce space by enabling entrepreneurs — whether beginners or experienced — to sell online without capital, inventory, or operational experience. We handle product selection, storage, logistics, payment collection, and customer service on behalf of our merchants.
Launched in 2019 with a team of just 8 people, we’ve grown to over 350 employees across Egypt, Saudi Arabia, the UAE, and more recently, Morocco. We serve over 34,000 social commerce sellers from diverse backgrounds — from students seeking side income to seasoned digital marketers aiming to become independent entrepreneurs. Our sellers have access to over 2,500 high-potential products.
Our teams are driven by our mission and deeply motivated to provide the best experience for our sellers. With a commitment to quality and operational excellence, we're transforming the social commerce landscape in the MENA region!
Our Mission
To empower anyone to start and grow their own e-commerce business.
Our Vision
We envision a world where anyone can sell online, earn a living, and even build wealth — all within a simple, low-risk environment. A world where the magic of technology is made accessible to the most talented merchants.
Why Join Taager?
- You'll work in an international environment with team members from over 10 nationalities.
- You’ll have access to a very attractive compensation plan, depending on your ability to scale.
- We invest in team development and prioritize internal promotions.
- You’ll work alongside ambitious, kind, and talented individuals.
About the Role:
As a Junior Merchant Activation at Taager, you will support newly acquired merchants through the early stages of their journey on our platform. You’ll help them understand how Taager works, assist them in setting up their selling tools, and guide them until they place their first order. This role is hands-on and customer-facing, focused on providing a smooth and supportive onboarding experience.
Key Responsibilities:
- Contact merchants acquired via the B2B channel (not self-registered) to start the activation process.
- Help merchants choose the right products and understand how Taager’s platform works.
- Provide practical onboarding support, including:
Setting up selling accounts (TikTok Shop, Instagram, etc.)
Creating a landing page using Taager’s tools
Supporting in basic content creation (captions, visuals, ad ideas)
- Follow up with merchants until they place their first confirmed order.
- Identify and escalate any issues merchants face during onboarding (technical, operational, or logistic).
- Track onboarding progress and maintain updated records of merchant status and KPIs.
Key KPIs:
- % of merchants placing a first order
- Time to activation (acquisition first order)
- Merchant engagement during onboarding
- Landing page setup rate
- Number of merchants supported weekly
- Escalation rate
What You’ll Need to Succeed:
- 0–1 year of experience in customer support, onboarding, or a similar client-facing role
- Interest in e-commerce and digital platforms
- Strong communication and follow-up skills
- Organized and proactive with strong attention to detail
- Comfortable using simple tools and working in a fast-paced environment
