We are seeking an experienced and detail-oriented Showroom Manager to oversee daily showroom operations, ensure customer satisfaction, and coordinate effectively with internal teams. The ideal candidate will have strong leadership skills, excellent organizational abilities, and the capacity to maintain high standards of service and showroom presentation. Key Responsibilities Manage the daily operations of the showroom in alignment with company policies. Ensure excellent customer experience by handling inquiries, feedback, and complaints professionally. Review and follow up on client orders, ensuring accuracy and timely processing. Coordinate between departments (Accounts, Production, and Warehouse) to ensure proper documentation and smooth workflow. Track and confirm customer delivery schedules, resolving any delivery issues that may arise. Maintain updated client order records and ensure reports are shared with management. Collaborate with Interior Designers to review and approve Bills of Materials (B.O.M) before CEO authorization. Provide regular updates on delivery timelines and showroom performance through company channels. Conduct quarterly market surveys and prepare reports to support strategic decision-making. Maintain and update the company’s client database accurately and regularly. Support in resolving customer or supplier issues in coordination with the Production Manager. Represent the company professionally in dealings with customers, suppliers, and partners. Requirements Proven experience in showroom or retail management. Strong organizational and multitasking skills. Excellent communication and problem-solving abilities. Ability to lead and motivate staff while maintaining high service standards. Strong knowledge of customer order management and reporting. Background in furniture, design, or related fields is a plus.
Job Type: Full-time
Pay: E£10,000.00 - E£20,000.00 per month
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)