At Kotn, we’re reimagining the way our everyday items are made and purchased, beginning with your wardrobe, setting a new standard for social impact and traceability. Founded in February 2015, Kotn has been featured in over 80 publications such as The New York Times, GQ, Vogue, Elle, and The Wall Street Journal. Kotn was founded in Toronto by three best friends who were fed up with compromising on quality, design, sustainability, brand experience, and price.
Kotn is seeking an Operations Coordinator to join the Kotn Supply (Wholesale) team. Reporting to the Account Manager, you will play a crucial role in owning sales cycles from prospecting to deal closure.
What You’ll Be Working On:
Project Coordination (50%)
- Partner with the Account Manager to coordinate end-to-end client projects, ensuring smooth execution from planning to delivery
- Oversee project timelines in the CRM, keeping milestones and deliverables on track and visible to the team
- Coordinate with decorators, logistics, and clients to confirm specifications, capabilities, and schedules
- Ensure seamless handoffs between internal teams and external partners
Inventory & Operations (30%)
- Reserve and confirm inventory in ERP, ensuring allocations are accurate and up to date
- Monitor stock levels, proactively flagging shortages and supply risks to leadership
- Prepare purchase orders and track incoming stock to meet project demands
- Share weekly updates with management on inventory status, purchase orders, and replenishment timelines
Reporting & Finance (20%)
- Maintain accurate order records and generate weekly sales reports for leadership
- Create project, inventory, and financial status reports to support business visibility
- Support Accounts Receivable by tracking unpaid invoices and following up with clients when required
- Assist the Finance team with reconciliations, ensuring invoice accuracy and flagging outstanding balances
What You’ll Bring:
Operational Excellence
Drives accuracy and efficiency across projects, inventory, and systems
Collaboration
Builds strong partnerships with clients, suppliers, and internal teams through clear and consistent communication
Attention to Detail
Ensures precision in data, reporting, and financial tracking to support reliable operations
Additional Requirements:
- 2+ years of experience in operations, logistics, finance or project coordination
- Strong organizational skills; able to manage multiple deadlines with accuracy
- Proficient with Microsoft Office and familiarity with ERP/CRM systems
- Proficiency in English, both written and verbal
- Flexibility to work evenings and weekends within EST hours to support project timelines
