Technology Client Solution Director, Egypt

Working at a company where people genuinely believe in what they do is both inspiring and fulfilling. At Oracle Consulting (OC), we are driven by a shared passion for innovation and technology, combined with a sharp customer focus, to help enterprises succeed with confidence.

We take our work seriously and strive for excellence every day, but we also know how to enjoy the journey. Our core values center on daily gratitude and leading with a positive, can-do mindset.

The Consulting Solutions Executive (CSE) is a senior services leader responsible for managing and expanding Oracle Consulting’s strategic relationships with premium, high-impact global or regional customers. This role plays a pivotal part in enhancing client satisfaction, uncovering new business opportunities, and delivering long-term value through a trusted advisory approach. The CSE leads all phases of the customer lifecycle including presales, contracting, and handover to delivery, while operating within Oracle Consulting’s governance framework, which includes established risk and sales process protocols.

As the single point of accountability for customer success and reference ability throughout the sales and contracting lifecycle, the CSE coordinates and aligns cross-functional efforts across Oracle Consulting’s lines of business, including License Sales, Pre-Sales, Support Services, Marketing, and Product Management. The goal is to ensure a unified, customer-centric strategy that meets both immediate and long-term objectives. In addition to deepening customer relationships, the CSE is also responsible for identifying and driving upsell opportunities in alignment with Oracle’s broader account strategy.

Success in this role is measured by three key deliverables: a validated, multi-year customer and industry-aligned engagement roadmap; clearly defined and actionable account and opportunity strategies; and the effective execution of a quarterly and annual sales plan. Performance is assessed based on the achievement of bookings, revenue and growth targets across sales and services, customer satisfaction and renewal rates, and the strategic adoption of Oracle products. Targets and priorities are established in close collaboration with regional Sales Management and Oracle Consulting leadership.

Why Oracle Consulting?

Oracle Consulting is your end-to-end transformation partner. We deliver strategic business and technology solutions that help enterprises enhance process efficiency, reduce costs, ensure compliance, define IT architecture, and manage complex transformations.

Our consulting services span:

• Business transformation
• Oracle Fusion SaaS and Oracle PaaS
• Program and IT architecture management
• Governance and process optimization

We support a full suite of Oracle technologies across IaaS, PaaS, SaaS, and on-premise solutions (excluding GBU products), offering comprehensive services from implementation to application development, testing, and managed services.

Key Objectives

• Strategic focus on our highest revenue accounts 
• Account planning to support OC and our Customers’ objectives
• Management of feature adoption blueprint, to support up-sell opportunities
• Improved Executive and individual contributor alignment

Experience Required

• 12+ Years Sales Experience (predominantly in Account Management / customer facing roles) in various industries in Egypt, Morocco or any other African country
• Proven experience in driving cloud solution sales, with a strong focus on Oracle Cloud offerings, demonstrating expertise in identifying client needs, crafting tailored proposals, and closing strategic cloud transformation deals.
• Experience in hunting new logos/ account management / customer facing roles for large global outsourcing companies.
• Experience in farming / harvesting in existing accounts 
• Extensive business experience in Sales and Consulting with complex business IT solutions
• Proven experience of large account management, leading account and delivery teams
• Experience with long term planning of resources, technology and accounts
• Ability to manage / prioritize multiple customer demands balancing customer satisfaction with revenue and profitability targets
• Leadership abilities to motivate and manage a matrixed team of individuals at multiple levels within an organization
• Good understanding of contracting and privacy laws
• General understanding of software license contracts and delivery of associated services
• Experience in complex negotiations
• A strong record of sales success and exceeding targets is preferred.
• Excellent Communication skills - both written and verbal.
• Ability to operate in undefined environment
• This is a field role and the candidate is expected to spend a significant portion of their time meeting with clients face to face across Africa locations
• The candidate will be required to do forecasting, preparing bids, negotiating, and managing the sale cycle. 

Highly Desirable Skills: 

• Proficient in French and Arabic
• Oracle Consulting Bid and contracting experience
• Oracle Cloud certifications and architecture knowledge
• Proven deal closure and contracting skills 

The position’s primary responsibility is to generate new business and new logos in the Consulting Services North Africa region. The candidate will develop revenue-producing relationships with decision-making CxO level executives; drive the sales from initial prospect communication through contract execution working with business development & solution architecting teams, from opportunity to contract signature. 

Responsibilities include:

• Orchestrates and leads the execution of the account strategy, incorporating sales, services, marketing, product and support other Oracle organisations
• Work closely aligned with the Account Executives in the sales teams, plus the Regional Sales Directors, to ensure appropriate alignment and use of extended customer network
• Establish strong governance model between Sales (Account Executives) & Services, with clearly articulated plans to develop new additional pipeline for the business
• Accountable for day to day activities of the Customer Base and Customer Success teams, on the account for customers in production
• Provide oversight for sales handover to delivery customers while in the initial deployment phase
• Coordinate all customer facing functions outside of ticket generated support requests, and direct implementation activity. This will include Executive Sponsor Engagement, regular visits or calls and any sales related communication for Consulting
• Complete the long-term business strategy plan
• Identify opportunities alongside XLoB teams and then facilitate the journey from pipeline to delivery and attachment to strategic initiative such as Evolve services
• Develop long term C-level relationships; create and manage strong joint governance model; acts as primary point of contact for sales engagement
• Lead integrated account planning and ensure Oracle’s footprint is expanded with involvement of all relevant business areas and partners
• Proactively identify customer problems and direct the customer towards self-sufficient Oracle solutions
• Drive Product and Services adoption and protect Services revenue
• Provide leadership around Value Management and Realization exercise outcomes, enabling connection of the Value Realization
• Quality Assurance of Proposals, sales material and services contract and amendments before final release
• Prospecting, identifying and closing new business and new logos
• Generate new revenue from logos won
• Attaining sales/revenue goals for the consulting sales team 
• Working with the MEA unified approach to achieving the organization goals in the account
• Demonstrated ability and maturity to sell and build relationships with C-Level executives 
• Ensuring high level of Customer satisfaction
• Ability to work with XLob team members and fostering a trust relationship with Oracle Applications and Technology license sales teams
• Accurate forecasting and sales CRM data quality throughout sales cycle 

Career Level - IC5

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.