Envision Employment Solutions is currently hiring Recruitment Partners (Mass Hiring) English Speaker for our sister company.

Job Summary:
We are seeking a results-driven and experienced Recruitment Partner to lead high-volume hiring initiatives with a strong focus on mass recruitment. This role is ideal for someone who understands the fast-paced, high-turnover nature of call center operations and can deliver scalable, quality talent pipelines to meet business demands.

To be successful in this role, you should be able to develop long-term recruiting strategies and nurture trusting relationships with potential hires. Ultimately, you will create strong talent pipelines for our company’s current and future hiring needs.

Responsibilities: :

• Mass Hiring Strategy & Planning
• Design and execute large-scale recruitment campaigns specifically for call center roles (e.g., customer service representatives, telesales, tech support).
• Collaborate with operational leaders to forecast hiring needs and align recruitment timelines.
• Create scalable and efficient recruitment plans tailored to high-volume, rapid-fulfillment environments.
• Sourcing & Pipeline Management
• Build robust pipelines for frequently hired call center profiles using job boards, employee referrals, social media, and job fairs.
• Implement proactive sourcing strategies to meet hiring targets in tight timelines.
• Maintain a deep bench of pre-screened candidates ready for immediate deployment.
• Screening & Selection
• Customize assessment tools and screening processes to evaluate key competencies for call center roles: communication, empathy, resilience, and problem-solving.
• Conduct group assessments, panel interviews, and voice capability tests as needed.
• Ensure an excellent candidate experience despite high applicant volumes.

Requirements:

• Bachelor’s degree in Business Administration (preferably with a concentration in Human Resources), Human Resources Management, or a relevant field
• Minimum of 2 years of recruitment experience, with at least 1 year focused exclusively on call center hiring, and a proven track record of successfully hiring call center agents
• Familiarity with social media, resume databases, and professional networks (e.g., LinkedIn)
• Hands-on experience with full-cycle recruiting, using various interview techniques and evaluation methods
• Fluent in both Arabic and English is a must
• Tech-savvy is a must – proficient in Microsoft 365, Slack, Zoom, Trello, Workable (ATS), or demonstrates a proven ability to learn new systems quickly
• Knowledge of Applicant Tracking Systems (ATS) – we use Workable
• Excellent customer service skills with the ability to build strong rapport with candidates and clients
• Strong verbal and written communication skills
• Quick learner and fast problem solver
• Proficiency in Microsoft Office
• Ability to express innovative ideas related to recruitment and enhancing the overall employee experience

Benefits:

• Competitive Basic Salary – Determined based on your experience and qualifications
• Transportation Allowance
• Social Insurance Coverage
• Individual Medical Insurance – Fully covered through GlobeMed
• Paid Time Off (PTO)
• Annual Performance Bonus – Based on company performance
• Salary Review Every 6 Months – Based on individual performance
• Office Perks – Unlimited snacks, coffee, tea, and soft drinks
• And most importantly… an AMAZING team to work with!

Work Setup::

• Location: The Portal, SODIC West, El Sheikh Zayed
• Work Model: Hybrid – 4 days in the office, 1 day remote
• Working Hours: 9:00 AM – 6:00 PM (including a 1-hour break)
• Days Off: Fridays and Saturdays