Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
- Deliver Induction Training to new-comers in the channel (4 days training on a weekly basis).
- Facilitate or deliver other trainings as required by management or based on TNAs.
- Develop TNAs from different stakeholders.
- Assure that training material is always up to date.
- Work on new initiatives to develop, update, and enhance the training material and process.
- Connect with trainees before training to assure their attendance, and after training to provide any needed support.
- Facilitate trainings, manage trainee invitations, attendance, activities, assessments, quiz, … etc, with proper tracking and periodical reporting.
- Communicate with Headcount Team and Operations teams for reporting, updates and processes.
- Follow Vodafone Standards in delivering the trainings.
Who you are
- At least 3 years experience in Retail or Training function
- Strong communication skills.
- Ability to manage audience online
- Ability to use technology (PowerPoint, Google Forms, MS Teams, Excel, Outlook, … etc).
- Very good command in English (Reading, Speaking & Writing
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.
